jee7 Privacy Policy
We are committed to protecting your personal information. This policy explains exactly what data jee7 collects, why we collect it, and how you can control it.
1. Introduction
jee7 ("we", "us", "our") operates the online gaming and sports betting platform at jee7.club. We understand that your personal data is important to you, and we take our responsibility to handle it carefully and transparently very seriously. This Privacy Policy describes the categories of personal information we collect from users of the jee7 platform, the purposes for which we process that information, and the rights you have in relation to your data.
This Privacy Policy applies to all players who register an account at jee7, visit the jee7 website, or use any jee7 services — including cricket betting, live casino, slots, and any promotional features. By creating a jee7 account or continuing to use the platform after this policy is published, you acknowledge that you have read and understood this Privacy Policy.
2. Data We Collect
jee7 collects personal data in the following categories. We only collect information that is necessary for the legitimate operation of the platform and the delivery of our services to you.
Identity Data
Full name, date of birth, national ID or passport number, and selfie or document photograph submitted during KYC verification.
Contact Data
Mobile phone number, email address (if provided), and city or district of residence within Bangladesh.
Financial Data
Payment method type (bKash, Nagad, Rocket, bank name), masked account or wallet identifiers, transaction amounts, and deposit and withdrawal history.
Gaming Activity
Game sessions, bet amounts and outcomes, bonus usage, session duration, and responsible gaming tool activations such as deposit limits and self-exclusion requests.
Technical Data
IP address, device type, operating system, browser type and version, screen resolution, and session timestamps.
Communications Data
Records of support interactions, complaint submissions, and any correspondence you send to jee7 via email or in-platform messaging.
3. How We Use Your Data
jee7 processes your personal data only for specified, explicit, and legitimate purposes. The following describes the primary purposes for which your data is used:
- Account creation and management: To register your jee7 account, verify your identity through KYC, and maintain your account in good standing throughout your use of the platform.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card networks, and to maintain accurate financial records of all transactions.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct that could harm the platform or other players.
- Responsible gaming: To monitor gaming patterns, identify early indicators of problem gambling, apply player-requested responsible gaming tools, and fulfil our obligations as a responsible platform.
- Customer support: To respond to your enquiries, handle complaints, and resolve disputes in a timely and fair manner consistent with our published support standards.
- Promotions and bonuses: To assess eligibility for promotions, credit bonuses to qualifying accounts, and monitor bonus wagering activity to ensure compliance with promotion terms.
- Legal and regulatory compliance: To comply with applicable anti-money laundering regulations, respond to lawful requests from authorities, and maintain records as required by applicable law.
4. Legal Basis for Processing
jee7 processes your personal data on one or more of the following legal bases:
- Contractual necessity: Processing that is necessary to fulfil our contract with you — including account registration, processing transactions, and delivering gaming services.
- Legitimate interests: Processing for the purpose of fraud detection, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your rights.
- Legal obligation: Processing that is required for compliance with applicable laws, including anti-money laundering obligations, tax reporting requirements, and responses to lawful authority requests.
- Consent: Where we send optional marketing communications or use non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.
5. Data Sharing and Disclosure
jee7 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the limited circumstances described below:
- Payment service providers: jee7 shares transaction data with payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard strictly for the purpose of processing deposits and withdrawals. These providers handle your financial data under their own privacy and security frameworks.
- Game providers: Third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) may receive session and wagering data necessary to operate their games within the jee7 platform. This data is used solely for game delivery and integrity purposes.
- Regulatory and law enforcement authorities: jee7 will disclose personal data to government bodies, regulators, or law enforcement agencies where required by applicable law or where disclosure is necessary to prevent or investigate criminal activity.
- IT and infrastructure providers: Technical service providers that support platform hosting, data storage, and cybersecurity operations may have access to personal data as part of their contracted services, subject to strict confidentiality obligations.
All third parties with whom jee7 shares personal data are required to process that data only for the purposes specified, to maintain appropriate security safeguards, and to comply with all applicable data protection obligations. jee7 does not permit third parties to use your data for their own unrelated purposes.
6. Cookies and Tracking Technologies
jee7 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how users interact with the site. Cookies are small text files stored on your device by your browser.
Types of cookies used
- Essential cookies: Required for core platform functionality such as session authentication, maintaining login state, and ensuring secure access to your account. These cannot be disabled without breaking the platform.
- Analytics cookies: Used to understand how players navigate jee7, which features are most used, and where technical issues occur. This data is aggregated and does not identify individual users.
- Preference cookies: Store your language and display settings so you do not need to reselect them every time you visit jee7. These cookies expire at the end of your browser session unless you choose to keep them.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may prevent certain features of jee7 from working correctly. jee7 does not use third-party advertising cookies or share browsing data with advertising networks.
7. Data Retention
jee7 retains personal data for as long as your account remains active and for a period of up to 7 years following account closure, in order to meet legal and regulatory obligations including anti-money laundering record-keeping requirements and to resolve any disputes that may arise after account closure.
Communications records (including support tickets and complaint correspondence) are retained for up to 3 years from the date of last communication. Analytics and technical log data are typically retained for up to 12 months. Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
8. Data Security
jee7 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data transmitted between your device and jee7 servers, encrypted storage of sensitive account and financial data, and access controls restricting internal staff access to personal data on a strict need-to-know basis.
In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, jee7 will take immediate steps to contain the breach, assess its scope, and notify affected users as promptly as practicable. jee7 will also report material breaches to applicable authorities as required by law.
9. Your Data Rights
As a jee7 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.
Right of Access
You may request a copy of the personal data jee7 holds about you, along with information about how it is used and with whom it is shared.
Right to Rectification
If any personal data jee7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 7.
Right to Object
You have the right to object to processing of your personal data where jee7 relies on legitimate interests as the legal basis, including profiling for responsible gaming purposes.
Right to Portability
Where jee7 processes your data by automated means on the basis of your consent or a contract, you may request that we provide your data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of the rights above, please write to [email protected] with the subject line "Data Rights Request" and a description of your request. We may need to verify your identity before fulfilling any data rights request. We will not charge a fee for responding to valid requests unless a request is manifestly unfounded or excessive.
10. Third-Party Services and Links
The jee7 platform integrates games and services provided by third-party game studios and payment processors. While jee7 conducts due diligence on all third-party providers, each provider operates under its own privacy policy and data handling practices. jee7 is not responsible for the privacy practices of third-party providers and encourages you to review their policies directly if you have concerns about how they handle your data.
jee7 does not operate any social media pages, affiliate programmes, or external advertising networks. Any website or social media account claiming to represent jee7 that is not hosted at jee7.club should be treated with caution. jee7 is not responsible for data collected by any unauthorised third-party sites or accounts that impersonate the jee7 brand.
11. Children and Minors
jee7 is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If jee7 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered at jee7, please contact us immediately at [email protected] so we can take appropriate action.
12. Changes to This Privacy Policy
jee7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes, we will notify registered players via their registered mobile number or by a prominent notice on the jee7 platform. The date at the top of this policy indicates when it was last updated.
Continued use of jee7 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue use of the platform and contact support to close your account and request deletion of your personal data, subject to our legal retention obligations.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how jee7 handles your personal data, our support team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days.
To contact jee7 regarding your privacy, please write to us at [email protected]
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